Table of contents

Projected service use and outcomes

Background papers: Lifestyle and wider determinants :: Housing and homelessness :: Projected service use and outcomes

Outcome One: Deliver a range of tenures, properties and locations to meet need

• Secure at least 25% of newly built homes as affordable on any site meeting the Council's size threshold
• Deliver at least 204 additional affordable homes per annum
• Work with Registered Providers and the HCA to secure an annual investment in affordable housing of £20m
• Deliver a minimum of 85 new HomeBuy units per annum

Outcome Two: Make the best use of existing housing

• Report the void levels within the affordable housing stock on a quarterly basis
• Deliver the “Creating Space” initiative to help tackle overcrowding and improve the housing conditions of 15 households per annum
• Achieve 25 on-line mutual exchanges per annum
• Develop a range of options to help bring 100 empty homes back into use per annum
• Maintain the number of long term private sector empty homes below 1.6% of all private sector stock
• Consult, develop and implement a new Allocations Policy for Medway
• Develop a delivery programme for Extra Care and Sheltered Housing to meet demand
• Undertake a review of accommodation for older people in Medway

Outcome Three: Contribute to sustainable and cohesive communities

• Achieve a balanced approach with regards to tenure with 60% social rented homes and 40% intermediate homes
• 100% of affordable housing schemes to meet Secured by Design standard
• Lead on the development of the affordable element of Development Briefs for all major residential sites in Medway
• Ensure new affordable housing schemes meet the standards set out within the “Creating Sustainable Communities in Kent and Medway” protocol
• Adopt in association with Registered Providers Local Lettings Plans for all development of more than 10 units *Continue to target resources to improve the worst housing conditions primarily in the All Saints, Luton and North Gillingham areas
• Work with partners to undertake proactive targeted multi agency operations to provide high profile interventions within target communities

Outcome Four: Provide advice across agencies to prevent crisis and increase choice and access

• Explore further ways of working with Medway Revenue and Benefits Service and the HRA to help prevent homelessness by ensuring that early warning is given of benefit refusals or suspension where eviction may ensue
• Review the advice and assistance available in cases of domestic abuse and to those in the Sanctuary scheme
• Consider the impacts of the Equality Duty 2011 and use analysis to tailor our services
• Continue to work in partnership to develop a clear Housing Pathway for clients with Learning Disabilities
• Review the range of debt and financial advice available and how these services are sign posted
• Work in partnership with agencies to improve young people and parents' knowledge of housing issues

Outcome Five: Improve housing offer to better meet a range of housing needs

• In partnership with Registered Providers and Children's Services implement an initiative which will deliver at least 10 homes for Looked After Children
• Maintain the Supported Housing Gateway with 1,200 referrals made per year to promote the most effective use of accommodation and support funded by Supporting People
• Work with HomeChoice to improve the move on of clients out of Temporary Accommodation
• In association with Children's Services, identify the resources required to ensure young vulnerable persons are being offered suitable housing options and choices
• Maintain the Landlord Accreditation Scheme and Landlords' Forum to encourage and support private landlords
• Review the use of the HomeBond scheme to help improve access to private rented accommodation

Outcome Six: Ensure good quality homes, which are energy efficient

• Continue to develop links with Health to assist in the delivery of an area based approach
• License or take legal enforcement action against 100% of licensable HMOs
• Maintain the program of inspections of non-licensable HMOs in accordance with the prioritisation scheme
• Review the site licensing arrangements of residential mobile home sites
• Reduce the number of vulnerable households living in non-decent sub-standard accommodation by 350 per annum
• Provide financial assistance to 250 vulnerable and low income homeowners and tenants to meet minimum standards
• Develop a scheme of professional development courses for accredited landlords to improve standards and professionalism
• Assist 35 households per year via energy efficiency loans and grants and give advice to 1,500 people via the Energy Savings Trust Advice Centre

Outcome Seven: Improve and maintain independence and inclusion by providing effective support

• Deliver 10 fully wheelchair compliant homes per year
• Deliver 9 homes specifically designed for clients with Learning Disabilities
• Provide at least 150 households with major adaptations within their home through our Home Adaptations Service
• Through the HomeSafe scheme provide minor works, safety and security checks to allow 2,700 vulnerable people to feel safe within their own homes
• Assist 3,940 vulnerable households to undertake adaptations, repairs and improvements to their home
• Work with the Institute of Public Care and Adult Social Care to undertake housing needs analysis on a range of client groups including those with dementia and learning disabilities

• Deliver a minimum of 100 extra care units by 2013 and identify development opportunities to meet the additional demand